Chicken Scratchings

Archive for the ‘Print Broker’ Category

by Bill Ruesch

In many posts, I have been very vocal about the Internet Wolves and Knaves that lay in wait to snare self-publishers. I’ve witnessed what happens to authors hoodwinked into spending their savings with little or no results to show for it. I’ll continue to rant about those dirty rats. You can count on it. I’ve even advised self-publishers to visit Victoria Strauss’s Writer Beware web site because she is doing a reasonably credible job warning us about traps and dangers.

Who has bigger dreams and expectations for your book manuscript than you?

No one. What attracts those who prey on self-publishers, especially new ones, is the rookie author’s general lack of knowledge of the process and their wide-eyed belief in the value of their manuscripts. Getting a book published is a lifetime dream for most. When someone says you can have your dream come true for just (whatever the dollar figure is) you may feel you just won the lottery.

Knowing what to avoid is a good thing, but it doesn’t go far enough. Authors need to know where to find legitimate, competent, and cost effective assistance. I don’t care how brilliant you are, a first-time self-publisher isn’t likely to successfully negotiate the complexities and produce a commercially credible book on their own. Professional help is required.  After all, you wouldn’t set out on a safari through the darkest jungles without guides, would you?

BookWise & Company, BookWise Publishing, and WriteWise Mentoring

Recently I attended a self-publishing boot camp, known as a Book Camp, organized by BookWise Publishing. This isn’t the old BookWise & Company, founded by bestselling authors Richard Paul Evans and Robert G. Allen. BookWise & Company was a multi-level marketing enterprise.

It seemed like a great idea at the time.

The idea was to give 100 new authors the opportunity to learn how to publish or get their books published with the aid of two New York Times bestselling authors as mentors. For a reasonable flat fee, newbies could submit their manuscripts and have them edited by peers of published authors, designed by experienced and talented designers, printed by excellent presses, and marketed by the authors themselves, with hands-on coaching from Richard Paul Evans, Robert G. Allen and other experienced pros. What would it be worth to a green, untested author to be given the attention of people like these instead of just being dumped on some clerk’s desk, in a forest of cubicles, inside a cavernous room, deep in the basement of some publisher’s impenetrable fortress?

The thought was that if a book received very professional treatment from the outset it would garner greater attention should the author wish to go the traditional route, or give them an edge should they decide to self-publish.

No one can guarantee a book’s success. Some felt that their books deserved to be bestsellers because they paid for mentoring. It doesn’t work that way.

Victoria Strauss of Writer Beware panned the old BookWise & Company.

She had a point—when she was talking about the multi-level part of the company. BookWise Publishing is not BookWise & Company. BookWise Publishing owned and operated by Karen K. Christoffersen and Meagan Bunten is carrying on helping the authors and assisting their progress. Currently they have over 200 authors in the pipeline and have completed over 65 books over the last two years.

Despite Ms. Strauss’s good intentions…

the problem with the Internet is like the old story of the woman with a gossiping habit. As a lesson, her minister emptied a feather pillow into the wind. Her impossible task was to retrieve all the feathers. Once something hits the net it spreads like feathers in a breeze, probably further and even more impossible to call back. BookWise Publishing doesn’t deserve the stigma. It is not a multi-level enterprise.  It is a company with the same name but different owners and management.  Karen Christoffersen asked a brilliant young woman, Meagen Bunten, to be her partner in  the new BookWise. They have no relation to the old MLM and are building BookWise Publishing as an independent collaboration of top people in the publishing business who are dedicated to assisting authors with everything they need to effectively produce and market their books. Costs are contained and kept reasonable by the fact that all services are virtual. There is NO overhead and every associate is self-employed.

Experience matters.

The difference between what BookWise is doing and what hundreds, if not thousands of others are doing, is that they have collected many experienced associates with real life publishing skills. They didn’t  hire the brand-new-just-graduated-learn-on-the-job-beginners and let them loose on unknowing customers. They have real-honest-to-goodness experienced experts.

Am I prejudiced in my assessment? You bet.

I came across BookWise Publishing a couple of years ago, sort of. I had written a novel and even though with my print background I can produce a printed book in my sleep, I didn’t have the foggiest idea of how to sell it. I called Karen—and this is where the sort of comes in—because I knew that she had done a lot of marketing work for Richard Paul Evans and his books over the years, I figured that she could help me if I asked nicely. That’s when I learned about BookWise, the old BookWise. Karen was doing a lot of work preparing the books to go to print. She was burning the candle at three ends.

One thing she could sweep off her plate was the print production. Well hey, there I was, an expert print manager walking right through her door. Since that day I have helped her with the printing side, and she’s been helping me with my writing. I tell you this because I have a special interest in BookWise. BookWise sends me business and they like me so much that my bio appears on their website as the printing expert. I don’t mind. I am an expert and I do consult with them on their printing needs, but I am not an employee nor owner of the company.

The question you should be asking right now is, “Is Bill Ruesch’s opinion of BookWise tainted?” The answer is yes, but that doesn’t make it wrong.  I encourage any self-publishing authors reading this to contact BookWise Publishing, compare their expertise, check their prices, and be prepared to be very impressed. They will be happy to give you the names and contact info of some of their authors so you can hear their testimonials. These are real people and they won’t pull any punches. This is a relatively small, intimate group of new authors who love to get together 2 or 3 times a year at Book Camps in Salt Lake City (and once a year at Book Expo America) to rub shoulders with each other and perfect their craft.

Don’t believe everything you read on the Internet.

BookWise Publishing isn’t just another me-too author’s production resource group. It has the talent, connections, and brains to become a real force in the traditional and independent publishing worlds for years to come. Watch them and see for yourselves.

Yesteryear's Posse

It may seem odd to use a word like posse in connection with self-publishing a book especially since in today’s parlance it has come to mean a group of sycophants following the latest glistening celebrity. He who has the most toadies wins. No, I’m thinking more in terms of the Old West when the Sheriff sent out a call for citizen help and good, qualified people gathered to track down and capture the bad guy. They formed a team–a team on a mission–a mission to save the town and protect the womenfolk.

There will be some that disagree with me, and they will have a point, but trying to be the Lone Ranger when self-publishing is a hard road, even still, with the  exception of ePublishing, at the very least a self-publisher will need a printer. How many authors, besides Benjamin Franklin, are able to write and print books? Your desktop printer doesn’t count.

The typical self-publishers book posse consists of these:

• Content Editor (checks for plot flow, and sense–also accuracy of detail)
• Grammatical Editor (looks for typos, grammatical errors, etc.)
• Permissions Editor (checks the author’s right to use quoted or other material)
• Technical Editor (generally for non-fiction works to make sure the technical details are correct)
• Proofreader (proofreading is a skill that requires extraordinary attention to detail. The more eyes on it, the better.)
• Layout artist (takes raw copy and shapes it by selecting fonts, watching for functionality and ease of reading, margins, headers, pagination, etc.)
• Graphic Designer (Primarily for cover design. The objective a great book with a great cover.)
• Production Coordinator/Manager (This person brings it all together. They are the deputy in your posse. They assist in gathering the posse, getting pricing, arranging for shipping, etc.)
• Printing Broker (Serves as the posse’s guide seeking printers who provide the best value. Brokers, unlike company employees, have no self-interest in the transaction, and should there be problems can intercede in your behalf.)
• Printer (A good printer is GOLD, but you need to be careful, especially in this economic climate. Printers are hungry and as a result are going after any work they can get. Just because a printer can do, a job doesn’t mean that they are the best choice.)

After the book has been produced, you’ll need these for your posse:

• Distributor (makes sure book orders are shipped on time and at minimal cost)
• Warehouse/Storage (Where will the books be housed?)
• Marketing (Book sales don’t happen by themselves. What plans do you have to market the book? Who will help? What will you do?)
• Public Relations (includes press releases, interviews, book reviews, etc.)
• Travel Assistant (someone to help you coordinate speaking trips)
• Information Technology ( the Internet is critical–good IT people are a necessity)

Many of these people can serve in multiple ways. You, as the author, will take on many of the roles, and some will be filled family members or close friends, but be careful in your choices. Just because you have a nephew who can draw pretty well, doesn’t mean he has the skill to layout your book or create a K.O. cover. Here is where it gets tricky–be honest with yourself, are you knowledgeable enough to judge? Some of the worst books out there, the kind traditional publishers despise, come from potentially good authors who didn’t have the sense to hire experts. To them the book is incredible, but to a trained eye, it may be a wreck. Pay for professional advice and follow it, even if it takes you out of your comfort zone.

In coming posts I intend to describe the jobs of each of the posse members in greater detail and provide tips on finding and selecting the best ones.

A book that doesn’t sell is  landfill. We don’t need more landfill–what we need are books that get into the hands of readers. Social networking has proven to be an excellent way to reach possible readers and buyers, and The Author Platform (TAP) has developed a step-by-step program for authors to learn the ropes. Just click here to go to TAP and check it out for yourself.

Your current printer may not tell you these things, but I will.

In my day job I am a printing broker. I on December 3, 2009 I marked off 20 years of self-employment. Beyond that I have nearly 20 more years of other experience in the printing business, some of it on press, but mostly in sales. I’ve been there, done that, so you can trust that I know what I’m talking about.

Printing is a very competitive business. To grow and stay viable printers must buy expensive equipment. It isn’t unusual to find a small company with a million dollar investment on the floor. New multi-color presses can easily run between one million to three million dollars. The only way to make this kind of investment payoff is by keeping the presses running. Having an idle press is like making a bonfire out of hundred dollar bills.That’s not something they want to do–would you?

What secrets do I know that you may not know?

1. You are the printer’s greatest asset. Without you the printer will have to close-up shop. Imagine being in their shoes, they are saddled with huge debts and the only way to pay back the banks is to keep their customers happy so they will continue bringing in work to keep those expensive presses running. They want you to be satisfied and will do almost anything to make sure they keep you. Try not to take too much advantage of this knowledge though. If you hold their feet to the fire too often, they won’t have a leg to stand on.
2. Every print shop is equipped differently. What difference does that make? Plenty. Printers buy equipment to meet the needs of their market. If your project is outside of their sweet spot it won’t be as efficient for them and cost you more. Suppose you’ve done a thousand jobs with them and everything was great, but your 1001 job is a little different, do you know when to change?
3. The printer’s employees have different levels of experience. I had this conversation with the owner of a successful printing company in my area, he said, “What would you rather have, a shop with the state-of-the-art equipment and people to run it that were less experienced, or equipment that was a little dated and operators that were the best in the industry?” He opted for the state-of-the-art equipment. It worked out well for him, but they had more rejections than a printer with more experienced personnel. Choose a printer based on your needs and expectations. If the price is good, but they make a lot of mistakes, is it worth it to you? Or, if there are few errors, but the cost is higher are you willing to pay the price? Don’t you think it is important that you know if the printer shares your same philosophy?
4. Much of the profit comes from buyouts. The printer’s markups on paper and other services like die-cutting, foil stamping and the like usually run around 40%. If you provide your own paper, or arrange for other services you can cut your printing bill substantially. WARNING–things happen on press that are not the printer’s fault. Just because a certain amount of paper is budgeted for the job doesn’t mean there won’t be a jam up, or other press problem that could eat your stock. If you provide paper and end up short on the order it will be your problem–not theirs.
5. Small substitutions can make a big difference in price. You don’t necessarily have to change printers or beat them up for a better price. Ask the printer if a small change in the size, or a different paper, or binding on another side would make a difference. You’d be surprised how much money you could save. That doesn’t mean that your printer was gouging you, they may not have focused on the alternatives until you asked. They may have assumed that your specifications were set in stone. Let them know where you are willing to make changes and you both benefit.
6. Quantity is the greatest factor in unit cost. With offset printing particularly, the longer you run the smaller the unit cost gets. That is because the printing estimate is created using two basic components, fixed costs and variable costs. Fixed costs include things like overhead, pre-press, and press set-up. They are the upfront expenses every printer must bear. Variable  costs are paper, ink, and press-time. Variable costs are determined by how much time or materials you use. Fixed costs are set, so the longer the press runs the fixed expenses are amortized. The total cost, however, goes up, but the unit cost goes down. Why does this matter? It matters because of point No.2, your current printer may not be as cost effective at larger quantities.

If you’ve printed a book and need help selling it, you can learn the fundamentals of network marketing with THE AUTHOR PLATFORM. It is an exellent educational tool that will jumpstart your bookselling. After all, what good is a book if no one reads it, and who will read it if they don’t have it? How do they get it–they buy it, of course.

Okay, I admit it; I am a printed book snob. I want my books printed on nice paper preferably with gilt edges and leather embossed hardbound covers, but that’s just me. When I buy a software upgrade I always pay extra for a disk. I have files full of paper backups from things I store on my computer. I just don’t trust electronics, I guess.

My wife, who is more technologically inclined than I am, insisted I buy a computer for my Print Brokering business some 18 years ago. So I went to my local Office Max, and spoke with their computer expert who looked to be all of fifteen years old. He advised that I buy the latest PC with the brand-spanking-new Windows Operating System. That sounded good, so I bought it and carted it home confident that my wife, who worked on computers at her office, would be able to teach me everything I needed to know. Wrong. She was working with DOS and knew nothing about Windows. I was on my own. It was like being on Survivor without a camera crew, producers, or other participants; I was all alone.

I read tutorials, hired teachers, bought “easy to use software” before I learned that it was easy to use for the programmers who created it, but not for me. Despite my reticence I slowly I started to gain ground on this beast of convenience.

But it wasn’t long before I discovered the meanings of my C Drive crashed, my hard disks collapsed, and the computer froze. The admonition to save often made sense after losing a day’s worth of work. Then I found out about gremlins. Somewhere in the bowels of the malicious computer machine exists an intelligent life form whose only purpose is to make sure that the actions you perform today, will not work tomorrow, even if you meticulously repeat them.

This is the long road around to saying that I like many of us in the 50+ generation; have difficulty accepting anything made of electronic blips as friendly. As soon as you rely on them they erase themselves, become unintelligible, or transform into gigantic city stomping lizards. Well, maybe I went too far with the lizard thing, but you know what I mean. Heaven forbid you slip and drop them on the floor. Whether you are reading through a Kindle, an iPhone, or some other device drop it and like magic you’ll discover whether your credit card is maxed. On the other hand I can drop my printed book, pick it up and go on with my life. My credit card is untouched.

Is it inevitable?

So the question remains, is an e-Book a real book?  Somebody out there thinks so; e-Books are racking up the biggest sales numbers in the entire book market averaging an astounding 55.7% annual growth since 2003.  Compare this with all the other types of books from Adult Hardbound and Paperback, Juvenile Hardbound and Paperback, Book Clubs, Higher Education, etc. which grew a mere 1.04% annually (excluding sales for the Harry Potter series) in the same time period.

Here’s the shocker, do you know who are buying Kindle Readers by the boatload? The 50+ crowd. My peers. e-Book sales grew 183% among seniors aged 65+ and 174% among seniors aged 55-65. And here I was counting on older folks to save printed books.

Must I raise the white flag and surrender? 1.04% annual growth against 55.7% growth in e-Book sales is persuasive. Imagine fighting a war where the odds were 55 to 1. Can anyone say General Custer? My punishment for doubt is to write on the board 500 times, “e-Books are real books, e-Books are real books, e-Books are real books…”

How do you market an e-Book? Use the Internet. How do you learn how to use the Internet to sell e-Books? You can do it the hard way or the easy way. The easy way is The Author Platform. And you can test it for no money down. How’s that for an offer?

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